The Engineering Services department is the backbone of our operations at Cosmic Global. This is where the magic happens, where our customers' wishes are made into reality. The technical wizards that form this team are skilled in reading between the lines to grasp what the client wants.
Sometimes, when a project reaches us, we aren't privy to the inner-workings of it and have to use our imagination to fill in the gaps to bring out a cohesive, well-thought out product. This is where our Engineering Services team truly come into its own. From a few lines of code, they can understand, formulate and work towards building the product to fit in seamlessly with our clients', be it in German, Portuguese or Mandarin.
How we work
The Engineering Services team is the second port of call, after the Sales team, whenever a new project / client is signed up by Cosmic Global. After in-depth discussions with the Engineering team, the project gets split and funnelled into the various departments based on the requirements. The team runs a critical analysis, wherein the overall scope of the project, budget, estimated time etc are all calculated, taking all the data, text, images, embedded devices etc into account.
Once the other teams complete their tasks, it is the job of the Engineering team to put it all together and take the product for a test run, iron out the kinks and deliver the finished product.
The four main arms of the department are localisation testing, content integration, technology integration and multimedia production.